Training Magazine, the leading business publication for learning and development professionals, recently announced the winners of its annual Training Top 125, which recognizes companies that achieve excellence in employer-sponsored training and development programs. Bell and Howell improved its position this year by 11 places and was ranked 99th among the top training organizations. The company has now made the distinguished list for the 12th time. The winners were presented with crystal awards at a special banquet closing out the Training 2017 Conference and Expo in San Diego.
Now in its 17th year, the Training Top 125 ranking is based on myriad benchmarking statistics such as total training budget; percentage of payroll; number of training hours per employee program; goals, evaluation, measurement and workplace surveys; hours of training per employee annually; and detailed formal programs. The ranking is determined by assessing a range of qualitative and quantitative factors, including financial investment in employee development, the scope of development programs, and how closely such development efforts are linked to business goals and objectives.
Bell and Howell is a technology company that provides equipment, software and service solutions for finance, industry and public sector enterprises. Each of Bell and Howell’s customer service engineers and technical service engineers train in a premier training center at the company’s Durham, North Carolina, headquarters. Additionally, as the company’s service business adds to the growing list of supported solutions, field service personnel travel to the training center to become certified on the new systems.
Don Bullock, Bell and Howell’s vice president of customer support services, said the Training Top 125 award is a direct result of the company’s evolving into a premier, flexible and customer-centric organization. “We have the collaborative ability to deliver innovative service and technology solutions that enrich our customers’ communications and fulfillment,” he said. “This is thanks to our field service team remaining sharp and well-equipped to maintain, repair and optimize the hundreds of systems we support.”
“The 2017 Training Top 125 winners don’t just set the bar for employee training and development, they vault over it,” said Training magazine Editor-in-Chief Lorri Freifeld. “They are champions of learning and ensure their employees have the skills to succeed in this competitive, ever-changing world.”